Simply put, we promise personalised service, the latest insights and strategies, creative marketing, and a hardworking approach to the representation and sale of your property.
Our primary goal is to get you the most money for your home while minimising the stress and time it takes to sell it using the following key tenets of our process:
Alex and Matteo will personally assess your needs up front and prime our team to provide a service tailored to your goals. With flexible communication options, inclusive of email, phone, and a direct WhatsApp chat for prompt answers, we remain at your disposal reacting to any questions and concerns in a timely manner and with empathy.
Homes that are priced above their best achievable market value will almost always spend longer time on market, sell for less than comparable homes, and usually have to undergo multiple price reductions in order to sell.
We carry out several valuations each week and never compromise on research, giving us an intimate knowledge of local property values, buyer demand and market trends. We will recommend the most effective and honest asking price for your home, with one objective in mind: achieving the best possible result. We do not believe in winning instructions with unrealistic valuations that are simply not achievable in the current market.
At Alex & Matteo, we believe selling a property is about far more than simply advertising it online.
Whilst you are always our client, we also understand that people buying a home who feel informed and confident are more likely to make stronger offers and proceed successfully through to completion.
That’s why we take the time to learn everything about your home. By understanding its history, improvements and unique features, we can answer questions with confidence and present your property in the best possible light, helping you achieve the best possible result.
Our marketing plans are optimised for speed. Utilising professional photography and video shoots, social media, a network of referrals, traditional media, and SEO, our team creates a campaign that provides maximum exposure for your listings, reaching qualified buyers regardless of where they are based. Our focus is on serious buyers, not viewings as a numbers game.
The neighbourhoods that comprise our main catchment area – Bermondsey, Canada Water, Rotherhithe, Surrey Quays, Deptford, Peckham, New Cross – have been our professional and personal stomping grounds for many years. We work here because we want to see the area prosper. Nurturing the local property market is our passion and our contribution to bolstering this dynamic corner of the city.
A unique company commission structure breeds teamwork based on synergy over competition to help achieve the best price and most efficient service every step of the way. By not promoting the overextension of individual contribution the whole team keeps fresh eyes on the goal of your sale.
Many are shocked when they see research showing that up to 36% of all house sales fall through each year in the UK. Either the agent has failed to properly qualify the purchaser or there has been a lack of communication and clarity. This is why we will always be in communication not only with you as the seller, but also with the buyers, their mortgage broker and conveyancer, in order to keep your sale on track.
+ We are incredibly proud to have been ranked the No. 1 independent estate agent for area sales in 2023, 2024, 2025 and 2026 (Rightmove data). We have also been honoured to win the British Property Award for Best Estate Agent in SE16 for five consecutive years (2021–2025), as well as being recognised among the Top 12 Estate Agents in London at The Negotiator Awards. None of this would have been possible without the passion and dedication of our incredible team.
(no sale, no fee)
Alex and Matteo have been absolutely superb, and I would highly recommend them. They recently helped sell our 2 bed flat, and I honestly think their personal touch, responsiveness and regular communication made the difference in a competitive and difficult market. They may be smaller than some of the big agencies working in the area – but that is definitely something that works to their, and their clients benefit. They use Rightmove and all of the usual portals for sales – but have the time and energy to give a really personal service . We have felt throughout that they were personally very invested in the transaction, and have worked day and night to help with our sale. They are friendly, honest and helpful – we were also pleased/impressed by their photography, and the speed of feedback and responsiveness throughout. Could not recommend more highly.
Coralie Young, seller – Google Review